Privacy policy
1. Introduction
This Privacy Policy describes how 9Pines ("we", "our", or "us") collects, uses, stores, and protects personal information when you visit or interact with our website. We are committed to handling personal data responsibly, transparently, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
By using this website, submitting a contact form, or otherwise communicating with us through the site, you acknowledge that certain information may be processed as described in this Privacy Policy. We only collect information that is reasonably necessary for communication, website functionality, service improvement, legal compliance, and security. We do not sell your personal data to third parties.
This Privacy Policy applies to information collected through the website of 9Pines and related communications initiated through the website. It does not automatically apply to third-party websites, services, or platforms that may be linked from our website. We encourage users to review the privacy policies of any external websites they visit.
2. Information We Collect
We may collect information that you choose to provide directly to us, including your name, email address, phone number, company name, project details, and any other information you include when filling out a contact form, sending an inquiry, or otherwise communicating with us.
In addition, certain technical and usage-related information may be collected automatically when you access the website. This may include your IP address, browser type, device type, operating system, language preferences, pages visited, time spent on pages, referral source, and other standard website interaction data. This information helps us understand how visitors use the website, improve performance, detect technical issues, and maintain security.
We may also receive information through cookies and similar technologies that support essential site functionality, remember certain preferences, and help us better understand website traffic and user interaction patterns. Such data is generally collected in aggregate form where possible, but in some cases it may still be considered personal data under applicable law.
3. How We Use Personal Information
We use personal information for legitimate business purposes connected with the operation of our website and the services we offer. This includes responding to messages and inquiries, communicating with prospective or existing clients, providing requested information, evaluating project requests, improving website content and usability, and maintaining the safety and reliability of our digital systems.
We may also use collected data to monitor website performance, analyze trends, prevent abuse, investigate suspicious activity, and comply with legal or regulatory obligations. Information may be processed internally to improve our communication, design, technical support, and overall visitor experience.
We do not use personal information for unrelated purposes that are incompatible with the original reason for collection. Where consent is required by law, we rely on your consent for the relevant processing activities, and you may withdraw that consent at any time, subject to the lawfulness of prior processing.
4. Legal Basis for Processing
Where the GDPR or similar legislation applies, we process personal data on one or more recognized legal bases. These may include your consent, the need to take steps at your request before entering into a contract, the performance of a contract, our legitimate interests in operating and improving the website and our business, and compliance with legal obligations.
Our legitimate interests may include responding to inquiries, maintaining the website, ensuring network and information security, understanding how visitors engage with our content, and protecting our business from misuse or unlawful conduct. When we rely on legitimate interests, we consider and balance those interests against your rights and freedoms.
If specific consent is required for analytics, cookies, or other optional technologies, such processing will be based on your consent where applicable and may be managed through the cookie banner or your browser settings.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only where reasonably necessary to operate the website, provide services, or comply with legal requirements. This may include sharing data with hosting providers, website maintenance providers, analytics providers, email or communication tools, professional advisers, or competent public authorities when required by law.
Any third-party service providers acting on our behalf are expected to process personal data only as necessary for their services and in accordance with appropriate confidentiality and data protection obligations. We aim to work only with service providers that implement suitable technical and organizational measures to protect personal data.
We may also disclose information when necessary to establish, exercise, or defend legal claims, enforce our rights, investigate fraud or security incidents, or protect the safety of our users, business, and systems.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including communication, business administration, dispute resolution, recordkeeping, security, and compliance with legal obligations. Retention periods may vary depending on the nature of the information and the reason for processing.
For example, messages sent through our contact forms or by email may be retained for a reasonable period in order to respond to inquiries, continue discussions, maintain business records, or follow up on requested services. Technical and analytics-related data may be retained for shorter or aggregated periods depending on system requirements and provider settings.
When personal data is no longer needed, we take reasonable steps to delete, anonymize, or securely store it in accordance with applicable law and good data management practices.
7. Your Rights
Depending on your location and the laws that apply to you, you may have the right to request access to your personal data, request correction of inaccurate or incomplete information, request deletion of your personal data, restrict certain processing, object to certain processing, and request portability of data provided by you.
You may also have the right to withdraw consent where processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. In some circumstances, we may need to retain certain information to comply with legal obligations or establish, exercise, or defend legal claims.
If you would like to exercise any of your rights or have questions about how your personal data is processed, you may contact us at jurmala@9pines.eu. We may request reasonable information to verify your identity before responding to a request.
8. Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures may include secure hosting environments, access controls, software updates, administrative safeguards, and monitoring intended to reduce common risks.
However, no website, server, or online transmission method can be guaranteed to be completely secure. For that reason, while we strive to protect your information, we cannot guarantee absolute security of information transmitted through the internet or stored in digital systems.
Users should also take appropriate precautions when sharing information online, including avoiding transmission of unnecessary sensitive information through general contact forms unless specifically requested and appropriately secured.
9. Third-Party Links
Our website may contain links to third-party websites, platforms, or services for convenience or informational purposes. These third-party resources operate independently from 9Pines, and we are not responsible for their content, availability, terms, or privacy practices.
When you follow a link to another website, any information you provide on that external website will be governed by its own policies and terms. We recommend reviewing the privacy notices and cookie practices of external websites before providing personal information or accepting optional tracking technologies.
10. Contact Information and Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or data protection standards. When updates are made, the revised version will be published on this page with the latest effective date.
If you have questions, requests, or concerns relating to this Privacy Policy or our handling of personal information, please contact us at jurmala@9pines.eu.
Contact email: jurmala@9pines.eu
1. Introduction
This Cookie Policy explains how 9Pines uses cookies and similar technologies on this website. It should be read together with our Privacy Policy, which explains how personal information may be processed more broadly when you use our website or contact us.
Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember certain settings, improve performance, and in some cases provide analytical insights into how visitors interact with website content. Depending on how they are used, cookies may process personal data such as IP addresses or online identifiers.
We aim to use cookies in a transparent and proportionate way. Essential cookies may be used where necessary for the operation of the website, while optional cookies such as analytics or preference-related technologies may be subject to your consent where required by applicable law.
2. What Cookies Are
Cookies are data files stored by your browser on your computer, smartphone, tablet, or other device. They allow a website to recognize a device, maintain certain session information, remember selected preferences, and collect information about how the website is used.
Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a defined period or until deleted. Similar technologies such as local storage, tracking pixels, tags, scripts, or comparable identifiers may also be used for related purposes, including performance measurement and website functionality.
Some cookies are set directly by the website you are visiting, while others may be set by third-party services that support website features, analytics, embedded content, or technical functions.
3. How We Use Cookies
We use cookies and similar technologies to support the proper functioning of the website, maintain basic technical operations, understand how visitors interact with pages and content, improve site usability, and remember selected user settings where applicable.
Cookies may help us keep the website secure, diagnose technical problems, improve loading and performance, understand which pages are most visited, and evaluate general website traffic trends. In some cases, cookies also help avoid repeated actions by users during a session and improve navigation across the website.
Where optional cookies are used, we rely on your consent when required by law. You can manage cookie preferences through the cookie banner, where available, and through your browser settings.
4. Types of Cookies We May Use
Essential cookies: These cookies are necessary for the website to function properly. They may enable page navigation, security-related features, form submission support, and other core technical operations. Without these cookies, some parts of the website may not work as intended.
Analytics cookies: These cookies help us understand how visitors use the website by collecting information such as visited pages, session duration, navigation paths, and interactions with content. This information is generally used to improve website performance, structure, and relevance.
Functional cookies: These cookies allow the website to remember your preferences or settings, such as language preferences or other user choices, in order to provide a more convenient browsing experience.
Third-party cookies: Some cookies may be set by third-party tools or embedded services that support analytics, media display, maps, or technical features. Such third parties process data according to their own policies and may collect information directly from your device or browser.
5. Legal Basis and Consent
Where required by applicable law, non-essential cookies are used only on the basis of your consent. Essential cookies may be used without consent where they are strictly necessary for the operation, security, and core functionality of the website.
If a cookie banner or consent management mechanism is presented on the website, you may use it to accept, reject, or manage optional cookie categories. You may also withdraw or change your consent preferences at a later time, subject to the technical options available on the website.
Refusing optional cookies will not normally prevent you from accessing the website, but some features, personalization, or embedded content may be limited depending on the technologies in use.
6. Managing Cookies
Most web browsers allow you to control cookies through browser settings. You can usually choose to view existing cookies, delete stored cookies, block all cookies, or block cookies from specific websites. Browser tools may also allow you to clear site data or receive notifications before cookies are stored.
Please note that disabling essential cookies may affect website functionality and may cause some pages, forms, or features to work incorrectly. If you choose to block analytics or functional cookies, certain convenience features may also become unavailable or less effective.
If the website uses a cookie banner or preference center, you may also use that tool to manage optional cookie choices without changing all browser-level settings.
7. Third-Party Services
We may use third-party services to support website hosting, traffic analysis, content delivery, or embedded functionality. These services may place their own cookies or use comparable technologies in connection with the services they provide.
Because third-party providers operate independently, their use of cookies and data is governed by their own privacy and cookie policies. We encourage users to review the relevant policies of those services when such tools are present on the website.
We seek to use service providers responsibly, but we do not control the independent policies or technical implementations of third-party cookie providers once their services are integrated.
8. Updates and Contact
We may update this Cookie Policy from time to time to reflect changes in law, website functionality, service providers, or how cookies and similar technologies are used on the site. Updated versions will be published on this page with the latest effective date where appropriate.
If you have questions about this Cookie Policy, our use of cookies, or your privacy rights in connection with website technologies, please contact us at jurmala@9pines.eu.
Contact email: jurmala@9pines.eu
1. General Website Use
By accessing and using the 9Pines website, you agree to use the site only for lawful purposes and in a manner that does not infringe the rights of others, restrict access for other users, or interfere with the proper operation of the website. Users must not attempt to gain unauthorized access to any part of the website, related systems, or connected networks.
You agree not to use the website to transmit harmful code, spam, fraudulent messages, or unlawful material. You also agree not to misuse contact forms, attempt automated scraping beyond lawful and reasonable technical access, or engage in any activity that may damage, overload, or impair the website infrastructure.
2. Information on the Website
The content on this website is provided for general informational purposes only. While we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all content will always be complete, current, or free from errors. Website content may be changed, updated, or removed at any time without prior notice.
Nothing on this website should be interpreted as a binding offer, guarantee of availability, or formal business commitment unless expressly agreed in writing. Any reliance you place on website content is at your own discretion and risk.
3. Intellectual Property
Unless otherwise stated, the website design, text, graphics, branding elements, layout, and other content published by 9Pines are protected by applicable intellectual property laws. You may not copy, reproduce, republish, distribute, modify, or exploit website content for commercial purposes without prior written permission, except where such use is allowed by law.
All third-party names, trademarks, service marks, or logos displayed on the website remain the property of their respective owners.
1. Contact and Communication
If you contact us through the website, you are responsible for ensuring that the information you provide is accurate, relevant, and lawful to share. Please avoid submitting sensitive personal information unless it is necessary and appropriate for the subject of your inquiry.
We may retain communications for administrative, legal, quality, and recordkeeping purposes. Submission of an inquiry does not create a contractual relationship unless and until expressly agreed between the parties.
2. Limitation of Liability
To the fullest extent permitted by law, 9Pines shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of, or inability to use, the website. This includes, without limitation, loss of data, business interruption, or loss resulting from reliance on website content.
Nothing in this section excludes liability that cannot be excluded under applicable law.
3. External Resources
The website may reference or link to external resources for convenience. We do not endorse and are not responsible for external content, services, or policies. Access to external websites is at your own risk and subject to their own terms and policies.
1. Policy Updates
We may revise website policies, legal notices, and informational texts from time to time to reflect operational changes, legal developments, or updates to site functionality. The most recent version published on the website will apply from the date of publication unless stated otherwise.
Continued use of the website after updates are published may constitute acknowledgment of the revised content to the extent permitted by law.
2. Governing Principles
These website policies are intended to be interpreted in a reasonable, lawful, and commercially practical manner consistent with applicable regulations and the legitimate operation of the website and business activities of 9Pines.
If any provision is found unenforceable, the remaining provisions shall continue to apply to the maximum extent permitted by law.
3. Contact
For all questions regarding website policies, privacy matters, cookies, or legal notices, please contact us at jurmala@9pines.eu.